Customer Service Hours and Availability
Our US-based customer service team is available Monday through Friday from 9 am to 8 pm EST.
You can reach us at (888) 281-3948 or via the customer support chat box in the bottom right of
For faster service outside of business hours, please complete the form below and one of our knowledgeable
customer service team members will follow up with you personally.
Other Helpful Customer Support Resources
For start up guides and user manuals, see Getting started with your air
For answers to commonly asked questions (including discontinued air purifiers), visit our Air Purifiers
If you need help with replacement filters, including how to know if you need them, how to access the
filter, and how to replace it, see our Air
Purifier Filter Replacement Guide.
If you're wondering where to place your air purifier, see our blog post Where
to Place Your Air Purifier for Maximum Clean Air.
For general questions about air purifiers, how they work, and terminology used to describe them, see our
Air Purifier A to Z Guide.