Oransi Air Purifiers FAQ
Air purifiers, like any new appliance, require some set up and getting used to after that initial purchase. While Oransi strives to create easy to use products with easy maintenance we understand that everyone has questions they need answered quickly. So, we decided to put together an FAQ section on our most popular products to ensure you're all set to clean your air.
Simply search for the device you're looking to purchase, or already own, to learn even more about the ins and outs of Oransi's real HEPA air purifiers!
EJ120 FAQ (User Manual)
How do I clean the pre-filter?
Clean the pre-filter with the vacuum brush attachment of your vacuum cleaner.
Where is my pre-filter located?
As of July 2020 the EJ120s were manufactured with a screen pre-filter attached to the door.
How long does the real HEPA and activated carbon filter last?
The HEPA and activated carbon filter lasts 12 month with continuous use.
When the filter light is illuminated, does it mean it’s time to replace it?
This light is an indicator to check the real HEPA filter.
How do I clean my activated carbon filter?
Clean the activated carbon filter with the brush attachment of your vacuum cleaner or with a damp cloth.
How do I know when to replace the real HEPA filter and activated carbon filter?
When the real HEPA filter is completely discolored or black from wall to wall it is time to replace. We recommend replacing the activated carbon filter at the same time as the HEPA.
How do I replace the HEPA and activated carbon filter?
- Turn off and unplug the purifier.
- Grab the handle near the top of the cover and pull the cover toward you. The cover will hinge at the bottom.
- Remove the filters and replace them with new ones.
- The HEPA filter is inserted first with the side with the Oransi rubber seal facing inward followed by the carbon filter.
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Close the front cover and lock back into place. If the cover is not fully closed, the unit will not power on.
How do I know which activated carbon filter I need?
The EJ Pleated activated carbon filter that comes with the unit at purchase, has 1 pound of carbon in it and is effective for all gasses. The EJ activated carbon filter, which is available as an upgrade, has 3.5 pounds of carbon in it and is more commonly used for strong odor and smoke removal.
How do I turn off my filter indicator light?
Press and hold the filter button until the blinking light turns off.
What if my unit will not turn on?
The air purifier has a power switch on the back of the air purifier that must be pressed ON. If the air purifier does not run, turn the power switch to OFF and then ON. The motor will not run on fan speed 0. Increase fan speed to 3 or 4 if it does not seem to be running since it can be very quiet on the low speeds.
How can I clean the outside of my purifier?
Use a clean, dry, soft cloth to wipe the external surfaces. Never use any chemical or harsh cleaners.
Finn FAQ (User Manual)
How long does the pre-filter last?
The pre-filter lasts 2-3 months.
Can the pre-filter be cleaned?
Yes, the pre-filter can be cleaned with the brush attachment of your vacuum cleaner.
How do I replace the pre-filter?
- Turn off and unplug the purifier.
- Press the lock & release button to remove the rear cover from the purifier.
- Remove the pre-filter from the rear cover.
- Reattach the new pre-filter to the rear cover and install it back onto the purifier and securely latch in place.
How long does the real HEPA filter last?
The real HEPA filter can be used continuously for 12 months. It is recommended to clean the HEPA filter every 2-3 months with a dry soft cloth or vacuum brush attachment.
When the HEPA filter light is illuminated, does it mean it’s time to replace it?
No, that light indicates the real HEPA filter needs to be cleaned. We suggest replacing your filter when you can no longer see white filter media.
How do I clean my HEPA filter?
Clean the HEPA filter with the brush attachment of your vacuum cleaner or a dry soft cloth.
How do I know when to replace the HEPA filter?
It’s time to replace the real HEPA filter when the filter turns from white to dark gray on all sides.
How do I replace the real HEPA filter?
- Turn off and unplug the purifier.
- Press the lock & release button to remove the rear cover from the purifier.
- Remove the HEPA filter and replace it with the new one. The HEPA filter side with two panels faces towards you.
- Install the rear cover back onto the purifier and securely latch in place.
How to reset the HEPA filter light?
Use a pin or paperclip to press the HEPA reset button, found on the top of the unit, until the icon stops flickering.
What does the UV lamp function do?
The UV-C germicidal lamp assists the real HEPA filter in cleaning your air. UV light is typically used for mold issues and can kill harmful airborne bacteria if given adequate exposure time.
How do I know if the UV lamp needs to be replaced?
The UV icon on the LCD screen will illuminate and flicker.
How to replace the UV lamp?
- Turn off and unplug the purifier.
- Press the lock & release button to remove the rear cover from the purifier.
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Remove the HEPA filter.
- Use a screwdriver to remove the two screws to detach the UV lamp cover.
- Replace with the new UV lamp, replace the HEPA filter, and re-attach the UV lamp cover.
Is there a video for how to replace the UV lamp?
Yes, you can view that here.
How to reset the UV light?
Reset the UV lamp replacement light by pressing the UV Button for a few seconds until the UV icon stops flickering.
Can the purifier operate without the UV bulb?
No, the Finn needs the UV lamp to operate.
How can I tell if my UV bulb is on?
On the front of the purifier, in the middle section of the air output grates, there is a UV view window in the middle section. If the view window is illuminated, the UV bulb is on.
What does the Ionizer function do?
The Finn’s ozone-safe negative ionizers create a negative charge to allow the real HEPA filter to capture more particles. The negative ions attract the positive ions in your air like a magnet and drop the particles to the ground.
How can I clean the outside of my purifier?
Use a clean, dry, soft cloth to wipe the external surfaces. Never use any chemical or harsh cleaners.
Why will my purifier not turn on?
Check that the UV lamp, UV lamp cover, the HEPA filter, and the purifier’s rear cover are properly in place.
Why is my purifier shutting off unexpectedly?
Check that the UV lamp, UV lamp cover, the HEPA filter, and the purifier’s rear cover are properly in place.
Max FAQ (User Manual)
How long does the pre-filter last?
Pre-filter lasts up to 12 months but should be cleaned every 3 months.
How do I clean the pre-filter?
Clean the pre-filter with the vacuum brush attachment of your vacuum cleaner.
How long does the real HEPA filter last?
The real HEPA filter lasts 12 months.
When the HEPA filter light is illuminated, does it mean it’s time to replace it?
The filter light will illuminate after 3,000 hours of run time. This light is an indicator to check the real HEPA filter.
How do I know when to replace the HEPA filter and activated carbon filter?
There is a color code on the right hand side of the HEPA filter that shows how dark the filter media gets before it needs to be replaced.
How do I replace the HEPA filter?
- Turn off and unplug the purifier.
- Use the front cover removal tool and insert it into the uppermost side air intake slot. Gently push outwards against the back surface of the front cover until the top corner of the front panel pops open.
- Repeat this process for the other side and then lift the entire front panel up and away from the main body, exposing the filter compartment.
- Turn the 4 locks per the direction of the arrows to release the pre-filter. On the HEPA filter, hold the small ribbons at the top and pull the filter out. On the carbon filter, hold the small ribbons at the top and pull the filter out.
- Re-insert the new filters by inserting the bottom portion first then pushing the top into place. For the front cover, interlock the bottom first and push the whole cover inwards at the top two corners to secure it.
What if I don’t have the front cover removal tool?
You can use any non-conductive item such as the handle of a plastic utensil or wooden chopstick.
How to reset the HEPA filter light?
Press and hold the Fan Speed and Anion buttons simultaneously until you see “CL” for Clear on your control panel.
What is the function of the Air Quality Sensor (AQS)?
The AQS measures and displays air quality in 5 levels (Excellent, Very Good, Good, Standard, Poor). The line corresponds to the particle count as measured by the AQS.
Each of the air quality sensor levels will display differently on your purifier.
Excellent: no bars
Very Good: 1 bar
Good: 2 bars
Standard: 3 bars
Poor: 4 bars
What if my AQS light is blinking?
It usually blinks when first turned on until the machine warms back up, which can take up to 10 minutes, and then remains illuminated. If any buttons are pressed on the purifier while it’s warming up, the process will start over.
What if my AQS light is red and won’t change back to green?
Clean the lens of any accumulated dust by lightly vacuuming the sensor located to the right of the power button.
What is the function of Auto Mode?
In Auto Mode, the purifier will run at the lowest fan speed. If the AQS detects a change in the density of particles in the air, the unit will increase the fan speed. Once the AQS detects it has cleaned the dense particles out of the air, the purifier will return to the lowest fan speed.
What if my fan speed is not adjusting in Auto Mode?
First, verify that the sensor to the right of the power button is functioning properly by lighting a candle and blowing it out toward the sensor. The purifier should immediately increase fan speed and then come back down again. If you do not have a candle, you can use a match or something with aerosol. If the sensor does not react, then reach out to Oransi customer service.
What is the function of the Anion Generator?
The Anion Generator is a low-level and ozone-safe negative ionizer that freshens and balances the air by neutralizing a surplus of positive charges from TVs and computer monitors.
How do I turn on the Anion Generator?
Press the Refresh button to turn this feature on and press it again to turn the feature off. When the refresh icon is illuminated, the anion feature is on.
What is the function of the Timer?
This allows you to set a timer for how long the purifier will run and then shut off automatically. Press the Timer button to set the number of hours you would like the purifier to run. Each time the button is pressed, it will increase by 1 hour up to 12 hours.
What if my purifier does not turn on?
The purifier will not operate if the filters and front cover are not placed properly.
- Turn off and unplug the purifier.
- Remove the front cover and all of the filters.
- On the bottom of the unit, in the back right hand side of the frame is a safety switch — click this in and out 4 or 5 times.
- Re-install the filters and ensure each is seated in its place.
- Reinstall the front cover with the bottom edge first and push the whole cover inwards at the top two corners to secure it.
How can I clean the outside of my purifier?
Use a clean, dry, soft cloth to wipe the external surfaces. Never use any chemical or harsh cleaners.
Mod/Mod Jr. FAQ (Mod Manual / Mod Jr. Manual)
How long does the filter last?
The mod and mod jr. have one combination filter that includes pre-filter, real HEPA, and activated carbon. The filter life is 6-9 months of continuous use.
When the filter light is illuminated, does it mean it’s time to replace it?
The red filter light will illuminate after 4,500 hours of run time indicating it is time to check the real HEPA filter. We suggest replacing your filter when you can no longer see white filter media.
How do I clean my filter?
Clean the filter with the brush attachment of your vacuum cleaner or wipe with a damp cloth. Cleaning your real HEPA filter every few months can prolong filter life and help you get the best value for your purchase.
How do I replace the filter?
- Turn off and unplug the purifier.
- Flip the purifier upside down and place it on a non-scratch surface with the base facing up.
- Move the slide switch to the right to unlock. Grab the base and turn it counterclockwise to loosen. Lift off the base of the purifier. Pull the handle of the air filter to lift it out.
- Insert new filter with handle facing out. Twist the handle slightly to ensure it is fully seated in the housing.
- Place the purifier base back on the housing lining up the arrows of the base. Turn the base clockwise to tighten. Move the slide switch to the left to lock. Flip the purifier over onto the base and plug back in and turn on.
How do I reset the Filter light?
Press and hold the filter on the interface until the light goes from red to blue.
What if my interface is not adjusting the fan speed?
It takes a moment for the interface to recognize touch, so place your finger on the fan speed scale until you see the interface light up. Then you can adjust the fan speed to your liking.
Why is the fan speed decreasing for a moment without me touching it?
When the unit is operating at a high speed continuously, the motor will slow down intermittently to extend the life of the motor.
How do I turn my purifier on?
Press the power button for a moment and release. Do not hold it down. The interface will light up when powered on.
How do I turn my purifier off?
Press and hold the power button for a few seconds.
How can I clean the outside of my purifier?
Use a clean, dry, soft cloth to wipe the external surfaces. Never use any chemical or harsh cleaners.
OV200 FAQ (User Manual)
Does my purifier have a pre-filter?
Yes, the pre-filter is built onto the real HEPA filter to capture large particles.
How long does the HEPA filter last?
The real HEPA filter life is 6-9 months.
When the HEPA filter light is illuminated, does it mean it’s time to replace it?
The filter light will illuminate after 2,000 hours of run time indicating it’s time to check the HEPA filter.
How do I clean my pre-filter?
Clean the pre-filter with the brush attachment of your vacuum cleaner or with a damp cloth.
How do I know when to replace the HEPA & activated carbon filters?
It’s time to replace the real HEPA filter when it turns from white to dark gray on all sides. We recommend replacing the carbon filter and the HEPA filter at the same time.
How do I replace the HEPA & activated carbon filter?
- Turn off and unplug the purifier.
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Pull the front cover from the bottom towards you and lift up.
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Slide the two swivel tabs at the top of the filter to release the filters.
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Remove both filters.
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Insert the new carbon filter first then the HEPA filter with the foam side facing you.
- Slide the swivels back into place to hold the filters. Place the cover back on by inserting at the top first then inserting the bottom until it’s secure.
How do I reset the HEPA filter light?
Press the Filter Reset button until the light turns off. We have found it can be touchy, so use your thumb and apply pressure and rotate your thumb back and forth until the light goes off.
What is the function of the Air Quality Sensor (AQS)?
The AQS measures and displays air quality in three color codes: green, yellow, and red. The color corresponds to the particle count measured by the AQS.
What if my AQS light is red and won’t change back to green?
To clean the AQS sensor of any accumulated dust, use any of the following methods: wipe with a clean cloth, spray with a can of air, or use a vacuum. The lens is located under the front cover of the purifier in the top right-hand corner.
What is the function of Auto Mode?
In Auto Mode, the purifier automatically adjusts its fan speed based on the air quality sensor reading. Note: the sensor needs about 10 minutes to warm up to reach its maximum sensitivity.
What is the function of Night Mode?
This reduces the fan speed to the quietest level and turns off the air quality display. The blue lights on top stay on but are dimmed.
How do I turn on Kid Lock?
Press the Timer and Speed buttons at the same time.
How do I turn off Kid Lock?
Press and hold the Timer and Speed buttons.
How can I clean the outside of my purifier?
Use a clean, dry, soft cloth to wipe the external surfaces. Never use any chemical or harsh cleaners.
OV200 Remote Buttons
